Don’t invest unless you’re prepared to lose money. This is a high‑risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong. Take 2 mins to learn more.

Lender Consultation – COVID-19 Response

Time for a quick check-in…

  • did we handle things appropriately?
  • how are we doing?
  • how would you like us to proceed?

We also use these consultations to gauge how we are doing against competitors and to learn about perceptions of the P2P industry. We try to act on all feedback provided. In the last lender consultation, we asked about your views on the implementation of the IF ISA. Using your feedback, we acted on the following priorities:

  • Launched IF ISA accounts
  • Improved the website speed (now tracked as a KPI)
  • Improved the configuration options for notifications (under settings)
  • Published an iPhone app (Android app undergoing maintenance)
  • Improved communications about defaulted loans by creating a separate “loan updates” tab
  • Launched BuyPal to reduce cash drag
  • Launched the BuyBack Guarantee for lenders wanting zero defaults

We appreciate your time, so we’ll credit £10 as a promotional credit to your account for taking the time to take our short survey. We are aiming for over 500 responses, so please encourage others to participate.

Terms of £10 promotional credit:

  • Credit applies to first 500 responses only
  • To be eligible, respondents must have lent to more than one business (on the rebuildingsociety.com platform)
  • Promo credit may not be immediately withdrawn; it should be used to bid on a loan or buy a microloan
  • Promo credits not used after three months may be reclaimed
  • Not applicable to accounts winding down, but is applicable to returning lenders
  • Only one response per customer accepted