Meet the team: Jennifer Rodgers

Chief Operations Officer Jennifer on her experience at and what she expects of her first year at the company.

Jennifer, can you tell us about your role, and a bit about your background?

I joined the team as COO in May.  The UK was in coronavirus lockdown when I joined the team, which made for a memorable start.  Although I have never worked in the office, it does feel like I’ve come to know the team well, thanks to video conferences and team calls.

The need for small business financing has only increased over the past few months, and with a low base interest rate from the Bank of England, more people are discovering the advantages of P2P lending.  It’s a dynamic and fast-paced industry, and I’m excited to be a part of it.

In terms of my role, I’m focusing on operational strategy and helping the leadership team to grow the business, while ensuring that maintains its core values and culture.

Before joining the team, I was the Operations Director of a localisation company specialised in multilingual digital marketing and websites.  I’ve got plenty of ideas to contribute in terms of the company website and marketing.

Learnt anything new yet, apart from FCA regulations?

It’s been interesting to see how balances the needs of both small businesses and investors. A lot goes into the risk model, which evolves and changes frequently based on new data and new data sources.  The team works hard to get the balance right; we want to help small businesses to grow and we also want investors to get a better return than they would in comparison to putting their money into a traditional savings account.

What inspires you?

I feel like ‘P2P finance’ would be the appropriate answer here, but to answer honestly, I’m very analytical and I love the science of language; how it developed, how it evolves, how speech is produced, how the brain works to process language etc.  I have degrees in French and Biology, so linguistics is really just a combination of those two areas. Last year I started learning Italian, which has been fun.

I’d love to make more international.  We have lenders from across Europe, but at the moment all of our loans are to UK companies only.  Stay tuned!

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